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If you would like more detailed information on any of Yorkshire Bank's range of financial products and services please choose from the following options:

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Lost/Stolen Minibank Card

If you lose your Minibank card or believe it to be stolen, notify your Branch immediately or phone our 24 hour Emergency Telephone Service, which operates 7 days a week, 365 days a year, the number is 0870 516 8658 .


Internet Banking Security

What to do if you think you have received a phishing email

If you think you have answered a phishing email call our internet banking helpdesk 08456 000 333


Online Enquiries

Please choose one of the following areas for more information.

You should be aware that sending information by Internet email is not a secure method of transferring information and confidentiality cannot be guaranteed.


Telephone Numbers

General Enquiries 0800 20 21 22
Internet Banking Helpdesk 08456 000 333
Monday - Friday: 8.00am - 10.00pm
Saturday & Sunday: 9.00am - 6.00pm
Internet Banking Helpdesk
(customer's outside the UK)
+44 141 951 7315 and select option 0
Monday - Friday: 8.00am - 10.00pm
Saturday & Sunday: 9.00am - 6.00pm
24 Hour Telephone Banking 08457 365365
Personal Loans 0800 20 21 22*
8am - 8pm, Monday - Friday
9am - 5pm, Saturday
Mortgages 0800 20 21 22*
8am - 8pm, Monday - Friday
Credit Cards 0800 20 21 22*
8am - 8pm, Monday - Sunday
Car Finance/Asset Finance 0800 661 100*
8am - 6pm, Monday - Friday
9am - 1pm, Saturday


Branch Opening Hours

To find out when a particular branch or Financial Solutions Centre is open please use the branch locator


Making a complaint

If you wish to make a complaint, you can view our Complaints Procedure here.


Recruitment

View more information about recruitment


*For security, telephone calls may be recorded and monitored.

You should be aware that sending information by Internet email is not a secure method of transferring information and confidentiality cannot be guaranteed.

The National Australia Bank Group (‘the Group’) comprises National Australia Bank Limited, its subsidiaries and associated companies from time to time.  A complete list is available on request. The main European member of the Group is Clydesdale Bank PLC (trading as Clydesdale Bank and Yorkshire Bank).

Yorkshire Bank is a trading name of Clydesdale Bank PLC. Registered in Scotland No. SC001111
Registered Office: 30 St Vincent Place, Glasgow G1 2HL.

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